Returns & exchanges

A fair and simple return process.

If an eligible item is not right for you, contact us within seven days of delivery and we will guide you through the next steps.

01

Seven-day window

Request a return within 7 days of delivery. Items must be unused, unworn, and returned with their original packaging, tags, protective stickers, and accessories.

02

Eligibility check

Every return is inspected. Items showing wear, damage, stains, alterations, missing packaging, or removed protective materials may not qualify.

03

Refunds

Approved refunds are returned to the original payment method where possible, or issued as store credit. Processing time depends on the payment provider.

04

Start a return

Send your order number, the item name, and the reason for your request before returning anything.

Contact support

Items sent without an approved return request may not be accepted. Delivery charges associated with a return will be explained during approval.